Frequently Asked Questions
Find the most frequently asked questions below.
-
Yes! Orders over our minimum spend of $80 qualify for free standard shipping. The threshold will appear at checkout, so you always know how close you are.
-
Orders placed before 2:00 pm on weekdays are packed and dispatched within 1 to 2 business days via Australia Post. Most Standard orders arrive within 3 to 7 business days of dispatch, depending on your location. In a hurry? Choose Express at checkout for A$19.99.
-
They’re real gel polish that’s been cured to 60%, making them flexible enough to apply like stickers but strong enough to cure into a glossy, salon‑quality gel finish.
-
Yes, absolutely. We are proudly cruelty-free and do not test our products on animals at any stage of development. We believe in ethical beauty and only partner with suppliers who share our values.
-
With proper prep and curing, they typically last 14 days, sometimes longer depending on nail type and lifestyle.
-
Apply a little Glow-Up Nail Elixir around the edges, let it sink in, then use the wooden stick to gently lift from the edges. No soaking, no drilling, no harsh acetone.
-
Yes, a quick cure under a UV/LED lamp sets the gel fully, giving you that hard, glossy, long‑wear finish.
-
Yes, shape by trimming with nail clippers or nail scissors while they’re still flexible. Once cured, they harden like real gel polish.
-
Absolutely. It forms a layer over your natural nails that helps protect them. When applied and removed correctly, they’re gentler than traditional salon gels. MTG nails are also vegan, HEMA-free and SGS-tested.
-
Semi‑cured gels are flexible and stretch slightly to fit most nail beds. You can also trim the sides for a custom fit.
-
Definitely! They add a layer of strength and protection, making them perfect for short, weak, or break‑prone nails.
-
We offer 30-day returns on unopened items. If you change your mind, you have 30 days from receiving your order to request a return, as long as the item is unopened, unused and in its original packaging, with proof of purchase.
If anything arrives faulty, damaged or incorrect, contact us and we'll make it right, opened or not.
To start a return, email orders@makethemgelly.com.
-
Yes! Orders over our minimum spend of $80 qualify for free standard shipping. The threshold will appear at checkout, so you always know how close you are.
-
They’re real gel polish that’s been cured to 60%, making them flexible enough to apply like stickers but strong enough to cure into a glossy, salon‑quality gel finish.
-
With proper prep and curing, they typically last 14 days, sometimes longer depending on nail type and lifestyle.
-
Yes, a quick cure under a UV/LED lamp sets the gel fully, giving you that hard, glossy, long‑wear finish.
-
Absolutely. It forms a layer over your natural nails that helps protect them. When applied and removed correctly, they’re gentler than traditional salon gels. MTG nails are also vegan, HEMA-free and SGS-tested.
-
Definitely! They add a layer of strength and protection, making them perfect for short, weak, or break‑prone nails.
-
Orders placed before 2:00 pm on weekdays are packed and dispatched within 1 to 2 business days via Australia Post. Most Standard orders arrive within 3 to 7 business days of dispatch, depending on your location. In a hurry? Choose Express at checkout for A$19.99.
-
Yes, absolutely. We are proudly cruelty-free and do not test our products on animals at any stage of development. We believe in ethical beauty and only partner with suppliers who share our values.
-
Apply a little Glow-Up Nail Elixir around the edges, let it sink in, then use the wooden stick to gently lift from the edges. No soaking, no drilling, no harsh acetone.
-
Yes, shape by trimming with nail clippers or nail scissors while they’re still flexible. Once cured, they harden like real gel polish.
-
Semi‑cured gels are flexible and stretch slightly to fit most nail beds. You can also trim the sides for a custom fit.
-
We offer 30-day returns on unopened items. If you change your mind, you have 30 days from receiving your order to request a return, as long as the item is unopened, unused and in its original packaging, with proof of purchase.
If anything arrives faulty, damaged or incorrect, contact us and we'll make it right, opened or not.
To start a return, email orders@makethemgelly.com.
